What is Deflekt.ai?
Automated replies on all support channels
Deflekt.ai is an AI-driven platform that provides automated replies on all support channels, including web chat, email, Slack, and Teams. It helps deflect tickets by answering customer and coworker questions, reducing the workload of human support teams.
Features of Deflekt.ai
All-in-one toolkit to put your support on Auto Pilot
- Add content from various sources, including webpages, documents, and knowledge bases
- Enable channels where your users are, including web chat, email, Slack, and Teams
- Localize and customize responses to match your brand tone and voice
- Human support is always one click away, with the option to escalate complex issues
- Monitor, learn, and improve with conversation reviews and analytics
How to use Deflekt.ai
Start deflecting tickets today
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Add your content, including webpages, documents, and knowledge bases
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Enable the channels where your users are, including web chat, email, Slack, and Teams
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Customize your responses to match your brand tone and voice
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Start deflecting tickets and reduce your workload
Price
Affordable plans to suit your needs
Deflekt.ai offers a free trial with 100 deflection credits. Paid plans start at $17/month, with discounts for annual subscriptions. Custom plans are also available for large enterprises.
Frequently Asked Questions
Get answers to common questions about Deflekt.ai
- What is a deflection?
- What is a project or channel?
- What is a document?
- How do your paid plans work?
- What languages do you support?
- Can I get a refund when I cancel my paid plan?
- Do you plan for feature A, B, or C in the future?