What is Innerview?
Innerview is a platform that helps turn user interviews into instant insights, enabling easy decisions and progress. It provides a range of features to empower researchers, designers, product managers, and other stakeholders to build products that people love.
Features of Innerview
Innerview offers a variety of features to facilitate easy insights, including:
Blazing Fast Synthesis
Get research results to your team in record time using highlighting, tagging, and AI-synthesis tools.
Powerful Features
- Automated analysis: Leverage AI to analyze data and extract insights from multiple perspectives.
- Search past interviews: Filter and search all past interviews and studies to dig deeper retroactively.
- Ideal customer profiles: Automatically segment your data into customer profiles to dive deeper into each of their needs.
- Sentiment analysis: Automatically tag snippets where users think about your offering positively and negatively.
- Highlight and aggregate: Easily highlight important insights and aggregate findings across interviews.
- Trends across interviews: Surface key topics, trends, and insights that you can easily track across all interviews.
- Multilingual fluency: Get insights instantly translated while letting users speak their preferred language.
- Accurate transcription: Industry-leading speech engine for reliable transcripts regardless of topic, industry, or accent.
- Tagging: Tag themes and insights to surface within studies and across your organization.
- Customize AI prompts: Customize artifacts and findings by prompting the AI to uncover insights your way.
- Secure throughout: Keep interviews and insights secure with enterprise-level controls and encryption built-in.
How to use Innerview
Innerview can be used throughout the product development stage, including:
Onboarding
Help users achieve their initial "WOW" moments faster by understanding their needs better than ever before.
Feature Releases
Help unravel your quantitative metrics and give your team conviction by pairing launches with insightful, qualitative interviews.
Churn Analysis
Identify reasons for customer churn by interviewing users who have canceled or stopped using your service.
Market Research
Understand market trends, customer pain points, and the competitive landscape to better position your company.
Sales Follow-ups
Dig deeper into why a customer made the switch to your service so you can improve subsequent sales conversions.
Customer Support
Follow-up with critical customers to dig deeper into context and understand their pain points.
Waitlists
Know which users you want to onboard first and have confidence in your launch.
Public Roadmaps
Augment feature requests with interviews to deeply understand struggles instead of only "solutioning".
Case Studies
Collect detailed success stories that can be used for case studies, testimonials, or marketing materials.
Event Feedback
Follow-up after webinars, user conferences, or other events to turn prospects into future sales.
Helpful Tips
- Try Innerview for free to experience the power of instant insights.
- Empower your team with instant insights and save weeks of analysis time.
- Use Innerview to de-risk decisions and hit the milestones you need by seeing around corners.
Frequently Asked Questions
- How does Innerview help me build products people love? Innerview helps you deeply understand your users, enabling you to build products that meet their needs and expectations.
- Can I use Innerview for market research? Yes, Innerview can be used to understand market trends, customer pain points, and the competitive landscape to better position your company.
- Is Innerview secure? Yes, Innerview keeps interviews and insights secure with enterprise-level controls and encryption built-in.