What is SupportGuy?
SupportGuy is a ChatGPT-powered customer support platform that enables you to create a Slack bot trained on your knowledge base, resolving queries 10 times faster with an in-house assistant accessible 24/7 inside Slack.
Features of SupportGuy
- Resolve queries 10 times faster with an in-house assistant accessible 24/7 inside Slack
- Create a chatbot in just 10 minutes
- Add data from various sources like a website, bunch of links, or a PDF document
- Add the SupportGuy Slack bot to a workspace of your choice
- Use the
/supportguy
command to dig up helpful information at the right time
How to Use SupportGuy
-
Create a chatbot
-
Add data from various sources
-
Add the SupportGuy Slack bot to a workspace
-
Use the
/supportguy
command to access helpful information
Pricing of SupportGuy
SupportGuy offers four pricing plans:
Free
- $0/month
- 50 messages
- 1 chatbot
- 400K characters of knowledge/chatbot
- 10 document uploads
Hobby
- $15/month
- 1,000 messages/month
- 3 chatbots
- 1M characters of knowledge/chatbot
- 20 document uploads
- Email notifications
- Priority Support
Standard
- $45/month
- 4,000 messages/month
- 5 chatbots
- 2M characters of knowledge/chatbot
- 50 document uploads
- Email notifications
- No SupportGuy branding
- Priority Support
Premium
- $95/month
- 10,000 messages/month
- 10 chatbots
- 4M characters of knowledge/chatbot
- 100 document uploads
- Email notifications
- No SupportGuy branding
- Priority Support
Helpful Tips for Using SupportGuy
- Use SupportGuy to resolve customer queries faster and more efficiently
- Leverage the power of ChatGPT to provide accurate and helpful responses
- Customize your chatbot to fit your brand's voice and tone
- Take advantage of the free plan to try out SupportGuy's features
Frequently Asked Questions
What is the setup process like for SupportGuy?
The setup process for SupportGuy takes literally 10 minutes.
How many chatbots can I create with SupportGuy?
The number of chatbots you can create depends on the pricing plan you choose.
Can I customize my chatbot's responses?
Yes, you can customize your chatbot's responses to fit your brand's voice and tone.
Is SupportGuy secure?
Yes, SupportGuy takes the security and privacy of your data seriously.